Microsoft Dynamics CRM Email Router Info
These are some random but usefull links for Microsoft Dynamics CRM that I find myself going back to quite a bit.
Setting up the Email Router is fairly easy, once you’ve done it a few times. You have to download and install the following two programs (the Exchange MAPI may be required if not already installed).
You can then add users to the Email Router and allow them to use the Email Router to send emails out of CRM (as opposed to using Outlook). The nice thing about this is that if you have CRM Workflows that send emails, they will go out immediately after the workflow fires them off. If you are using Outlook, the email will not get sent until the next time Outlook syncs with CRM and picks up the email.
Also worth noting is that this is the inherent danger with CRM-it can send emails out on behalf of people through workflow. You may or may not want CRM to have that kind of power without manual human intervention.
Also, Exchange needs to be configured to relay emails if you’re sending emails to addresse outside of your domain.
CRM Email Router Download: http://www.microsoft.com/downloads/details.aspx?familyid=e1358499-3fdb-45b8-adf0-7585f758277e&displaylang=en#filelist
Exchange MAPI: http://www.microsoft.com/downloads/details.aspx?familyid=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en
Google Verification Process Changes Ever So Slightly
Recently a website I maintain was no longer verified by Google Webmaster tools. Odd, since it had been working for some time using the HTML method.
I downloaded the HTML file from Goole Webmaster, and uploaded it once again to the site. I noticed that the previous version was zero length file, and the new file from Google has some text in it (a google-site-verification property). I don’t remember this from before, but either way, it works now.
We have to all remember that these Google tools are free, and they will change them whenever they want. There was a helpful post from Google’s Webmaster Blog about changes around October 1, 2009.
http://googlewebmastercentral.blogspot.com/2009/10/changes-to-website-verification-in.html
Not exactly my issue, but close enough to it.
Tracking Mobile Apps with Google Analytics
Now that the world is moving towards PDAs and the iPhone has made technology fun again, it made me wonder how Google was going to track all of the iPhone activity.
Try out the ESPN app. You can track scores, get all sorts of data through the web, but not necessarily through a browser. iPhone apps can phone home over the internet and connect to web services.
There’s nothing saying that Google can tell when I’m sliding from the MLB page to the NASCAR page. There’s a bigger discussion here about what happens when the iPhone becomes the device for connecting to the internet, in an app-friendly yet browser-free world.
Now, ESPN, and everyone else, can still send this click information to Google, via the Google Analytics for Mobile apps. Right here: http://code.google.com/apis/analytics/docs/tracking/mobileAppsTracking.html
Doesn’t look to hard, but definitely a bit more coding than just throwing the Google javascript tags in the footer of a .NET master apge.
Three Google Freebies That Everyone Should Have
Here’s three freebies from Google that everyone should have on their website-almost no excuse! It’s not completely free in the sense that it’ll take some time to implement, but not much time.
1. Get Google Analytics – it will tell you how many visitors went to your site, and from what search engine, and where they went once they got there. Also-you can look at the reports yourself – you don’t need a techie to explain them to you. Check out the ‘overlay’ feature that shows you an overlay of statistics on top of your website.
2. Get Google Webmaster Tools – Web master tools let’s you know for sure that Google is crawling your site properly. If it’s not being crawled properly, Google will tell you why. You get some quick tips like you should have unique Title tags. It will also tell you if other sites are linking to broken links on your site.
3. Get on Google Maps – Google Maps puts a nice icon on their map right where your office is. There’s a quick registration process and they’ll snail-mail you a postcard to prove that you’re there. You then type in a code off the card onto their site, and you’re done.
iPhone Links
Nothing special, just some links relating to the iPhone:
http://developer.apple.com/iphone/index.action
http://developer.apple.com/iphone/program/welcome/
http://code.google.com/apis/analytics/docs/tracking/mobileAppsTracking.html
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